Frequently Asked Questions

What is Canadian Appliance Protection?

Canadian Appliance Protection offers affordable monthly service plans for all your major household appliances and mechanical equipment. A CAP plan complements homeowner’s insurance by protecting things insurance doesn’t, like normal wear-and-tear and improper maintenance.

Why do I need coverage?

The Canadian Appliance Protection plan removes all the pain of an unexpected mechanical failure inside your most expensive investment. We cover the cost of repairs or replacement and handle all the details when one of your major appliances fails.

Why should I use Canadian Appliance Protection?

We have identified the most common complaints from customers of existing protection plans and addressed each one. We’ve reduced the standard wait times, built all our plans with no deductibles, provided replacement coverage that can actually cover the cost of replacement and most importantly eliminated the long legal page of exclusions and excuses.

When does my protection start?

Coverage begins just 15 days from the completion of your application on a monthly subscription. That’s half the industry standard of 30 days! Coverage for annual plans begins immediately.

Do I have to sign a contract?

No, CAP offers monthly rates and no contract coverage. We do offer a 1-month discount applied to all 12 month terms, ensuring you the total peace of mind in knowing you’re covered in case of an inevitable breakdown, for the lowest available price.

Are there limits to how many times I can make a claim?

No, at CAP your satisfaction is of the utmost importance to us. If your appliance or mechanical system fails through regular usage, it is covered and your account is in good standing, we will repair it. If it cannot be repaired, we will replace it. Period.

Do I need to use any other manufacturer warranties I might have prior to making a claim?

No, if there is a valid warranty from the manufacturer, we will save you the trouble of dealing with them. If your warranty allows it, we will repair your appliance and seek reimbursement from the manufacturer.

How can I get started?

Our website is a one stop shop for coverage, education, selection, payment, and implementation!